Your credits, and the refund when a video fails

A video costs one credit. It is taken when production starts, not before. Talking to the chat, reading the brief, seeing a theme’s preview: all of that is free.

If the video fails, your credit comes back on its own. The video’s screen says what got stuck, and “Try again” restarts the same request.

Revisions: the first three are included. After that, one credit covers the next three revisions.

Your subscription gives you credits every month. Monthly credits don’t roll over: whatever you haven’t used is removed at renewal. Credits you buy on top, on the other hand, never expire.

When you have none left, the studio tells you before starting anything. You can buy more in My account, Credits tab.